FAQ
We don’t focus on any one destination or type of travel; rather, we offer a fully bespoke service for our clients and create itineraries around where they want to go. Beyond the 100+ countries that we have visited, our global network of insiders and tastemakers gives us the latest local insight and info on the best places to visit and how to get the most out of each destination
If you’re like many of our clients, you’re probably pretty savvy when it comes to finding great deals online. That said, there are still some solid reasons to consider partnering with a travel expert like travel/unbound. Here’s the scoop in four key areas: insight & expertise, convenience & ease, comprehensiveness, and peace of mind.
Insight and expertise. Let’s face it, with everyone sharing their opinions online, it can be tough to know who to trust for travel advice. That’s where we come in! We draw from our collective experience and an extensive global network of local experts and global tastemakers to give you recommendations that are relevant and timely. With us in your corner, you can travel confidently and forget about FOMO.
Convenience & ease Traveling should be fun and exciting, but the constant changes and complicated rules around travel can make it feel stressful. We’re here to simplify everything for you. We take care of the nitty-gritty details so you can focus on what really matters—like what to pack and finding that perfect local spot for drinks! (don’t worry, we can help with that too)
Comprehensiveness It’s often the little things that turn a good trip into a great one. Whether it’s getting a table at the hottest restaurant, a behind-the-scenes tour that cuts the queue and avoids the crowds, or pre-arranging a transfer at the busy station, we’ve got you covered. We handle all the details to ensure your journey is frictionless and your experience enjoyable.
Peace of Mind While we all hope for perfect trips, we know that things can go sideways sometimes. It’s nice to know that if something unexpected pops up, you have someone to turn to. We work hard to minimize risks in our planning, and we along with our global network are there to support you if anything goes off course.
In short, the answer is no—there are absolutely no hidden fees.
We pride ourselves on being completely transparent about our suppliers’ publicly available rates, and thoroughly check the terms and conditions to avoid any unexpected surprises in the fine print.
As valued members of Virtuoso and preferred partners of the world’s leading luxury hotel groups, we provide exclusive access to an array of special offers, complimentary benefits, and VIP amenities, including daily breakfast, room upgrades, hotel credits, and early check-in/late check-out.
When you book through us, you get significantly more value than booking on your own, often without any additional cost!